Remember the Good Times
PRO-PLUS, continues to build its team, and welcomes Randy
PRO-PLUS receives accellades from valued customer
Randy Balcarcel
Randy has over 20 years of experience in the appliance industry, specializing in technical diagnostics, customer support, and service operations.
Randy also brings extensive industry knowledge, problem-solving skills, and commitment to exceptional service that will make him a valued resource for clients and partners alike.
He will be stating with PRO-PLUS in the parts department ordeing parts, and building systems to
deliver elevated service to customers.
His addition to the company should help the technicians with facilitating the processing of parts orders, along with alleviating parts procurement challenges.
Michael the director of engineering at the University Club called me to report how very impressed and satisfied he is with Junior’s professionalism, his workmanship and his overall approach to his work when working at the club. He also went on to say that Junior’s reports at the end of every repair are very clear and understanding. As per Michael these qualities are very much welcoming and refreshing. Junior is copied so that he is aware of this feedback from the Club.
Westel
Technical Customer Liaison
Let it be known, that although we are referencing a strong compliment about one of our technicians, many of our technicians, both in PRO-TEK and PRO-PLUS, have been doing a great job.
Also of course our service management team has also been doing a great job and compliment have been coming in about them.Upper management and ownership are very aware and appreciative of those that contribute to our growth and success.
PRO-TEK, introduces adds to its
financial team
Angela Insinga
My name is Angela Insinga . I am the newly appointed Accounts Receivables Manager.
I grew up in Cedarhurst, NY and attended Stonybrook University.
I have been a Massapequa Park resident for the past 18 years. Wife and mother of 2 wonderful girls.
I spent the past 4 years with a staffing agency as the Financial Administrative Assistant.
My primary task was accounts receivable. I managed the AR for all clients.
Prior to that, I worked for a collection agency for 10 years. The first 5 years were spent as a collection coordinator.
I was then promoted to client services where I worked with clients directly.
I am very excited to have joined Pro-Tek NY. I look forward to utilizing my past experience to complete tasks at hand as well as taking on new challenges and
expanding my own knowledge and abilities.
Best Regards,
Angela Insinga
Accounts Receivables Manager
SUMMER GAMES & BBQ, scheduled for july
Listen to what some of your team members have to say
John
PRO-TEK SERVICE MGR.
Deana
PRO-PLUS SERVICE MGR.
LUIS
technician
CARLA
PRO-TEK SERVICE MGR.
Hospitality News, a national foodservice and hospitality magazine, published by
Ed Daniels, covers national and local events.
PRO-TEK builds its brand by sponsoring many of these events.
Diane Rossi sits on the Board of Directors of the Association of Healthcare Foodservice, one of the many distinguished associations we are part of.
Hospitality News has added to its platform a local edition, now covering news
specific to Long Island, New York, and the surrounding region.
If anyone on the PRO-TEK or PRO-PLUS team services a customer that has a newsworthy story, please share it with Ed Daniels
Both PROTEK & PRO-PLUS takes pride in servicing very prestigious clients
PRO-TEK
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CITY HOSPITAL GROUP
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CHIPOTLE GROWTH
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123 CORP
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UNCLE GUISEPPE
PRO-PLUS
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LINCOLN CENTER
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123 UNIVERSITY
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MICHELIN RESTAURANT
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WHOLE FOODS
Although our companies don't compete with each other, they do share some similarities
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both have had great success boarding new business
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both have built success with installation work
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both have boarded new business due to factory relationships
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both have invested in factory training programs
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both have added several technicians due to customer base growth
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both working hard to build infrastructure
PRO-TEK BREAKS BREAD WITH VALUED CLIENT
PRO-TEK is very proud of its impressive client base, and when possible, we thank them by taking them out for lunch or dinner.
Pictured here, is Diane, Carla, and Eddie, spending the evening having dinner with the facilities team of the Chipotle Restaurant group.
The PRO-TEK service management team having dinner with the Chipotle facillities team sorting out terms and growth strategies as we move forward
Nextech Family,
Nextech, our parent company, would like to make you aware of a tragic event that took place earlier this week. Regrettably, one of our technicians was involved in a fatal vehicle accident. I speak for everybody here at Nextech when I say that we care deeply about our field teams, and this loss hurts.
As we walk toward healing together, I hope we can remember that road safety is foundational to our jobs. From the start of your van’s engine to ignition shut off, we must all agree on this truth: Driving safety is as important as climbing a ladder or de-energizing a unit. Just as we take precautions when climbing a ladder rung by rung, we must take every step to avoid distracted driving.
Summer is upon us, and the call to drive safely only grows more crucial. Days are longer, heat can be unforgiving, and fatigue can lead to poor judgment. Use this time to recommit to our safety protocols, driving safely and undistracted.
We appreciate you and want to make sure you get home safely every day.